Newest KB Articles Recent additions to the knowledge base from FieldMetrix http://fieldmetrix.smartertrack.com/KB/browse.aspx
Sat, 19 May 2012 19:51:59 GMT
SmarterTrack Enterprise 7.6.4443 How can I tell whether all the information has uploaded from my device? http://fieldmetrix.smartertrack.com/KB/a16/how-can-i-tell-whether-all-information-has-uploaded.aspx Mon, 14 May 2012 13:36:48 GMT kbarticle16 To ensure that all data from the device is uploaded to the server you should not log off immediately after capturing data.<br /> <br /> Logging out of FieldMetrix will interrupt the synchronization process with the back end server.<br /> <br /> So how can you tell how much data still needs to be sent to the server?<br /> <br /> Click on the <strong>Control Panel</strong> tab in FieldMetrix on the device and look for the <strong>Work Items Queued</strong> label.<br /> <br /> This will show you how many items still need to be synced with the server.<br /> <br /> In this screen capture there are <strong>51 items</strong> that still need to be transmitted to the server.<br /> <br /> There is no correlation between the number of items and the number of jobs or assignments.<br /> <br /> <strong><em>Note the total count will never be equal to 0</em></strong>. <br /> <br /> When all items have been sent to the server the count will be less than 5.<br /> <br /> This is because FieldMetrix is constantly transmitting GPS fixes and telemetry data to the server.<br /> <br /> If the count is less than 5 though you can safely log out know the data has been synchronized.<br /> <br /> <img alt="" src="/AvatarHandler.ashx?radfile=%5cCommon%5ccontrol%5fpanel%5fworkitems%2epng" longdesc="Control Panel WorkItems queued" style="width: 480px; height: 640px;" /> Installing Windows Mobile Tracing http://fieldmetrix.smartertrack.com/KB/a14/installing-windows-mobile-tracing.aspx Wed, 02 May 2012 13:31:33 GMT kbarticle14 Steps to install Windows Mobile trace utility to assist with trouble shooting. How to set up connectivity on your Windows Mobile device http://fieldmetrix.smartertrack.com/KB/a13/how-to-set-up-connectivity-on-your-windows-mobile-device.aspx Wed, 25 Apr 2012 08:58:04 GMT kbarticle13 This article will show you how to get your device connected via 3G Device Time vs Server Time http://fieldmetrix.smartertrack.com/KB/a12/device-time-vs-server-time.aspx Wed, 18 Apr 2012 21:12:32 GMT kbarticle12 Device Time vs Server Time Checking for Culture Mismatches http://fieldmetrix.smartertrack.com/KB/a11/checking-for-culture-mismatches.aspx Wed, 18 Apr 2012 21:11:25 GMT kbarticle11 Check to ensure the device Regional Settings Culture matches the FieldMetrix server profile. Retrieving the OEM version info in Windows Mobile 5, 6 and 6.5 http://fieldmetrix.smartertrack.com/KB/a10/retrieving-the-oem-version-info-in-windows-mobile-5-6-and-65.aspx Wed, 18 Apr 2012 21:10:01 GMT kbarticle10 How to find the OEM version information in Windows Mobile 5, 6 and 6.5. New installation - Preferred Barcode Reader/Scanner Selection http://fieldmetrix.smartertrack.com/KB/a9/new-installation-preferred-barcode-readerscanner-selection.aspx Wed, 18 Apr 2012 21:08:35 GMT kbarticle9 Choosing the preferred barcode reader on first install. How to test whether your Windows Mobile GPS is working correctly. http://fieldmetrix.smartertrack.com/KB/a8/how-to-test-whether-your-windows-mobile-gps-is-working.aspx Wed, 18 Apr 2012 21:07:08 GMT kbarticle8 How to test whether your Windows Mobile GPS is working correctly. FieldMetrix application updates http://fieldmetrix.smartertrack.com/KB/a7/fieldmetrix-application-updates.aspx Wed, 18 Apr 2012 21:06:02 GMT kbarticle7 FieldMetrix application updates Downloading a device update http://fieldmetrix.smartertrack.com/KB/a6/downloading-a-device-update.aspx Wed, 18 Apr 2012 21:03:39 GMT kbarticle6 What to do when a the device says a new version of FieldMetrix is available.