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Device Time vs Server Time

If the Windows Mobile device date time does not match the FieldMetrix server date time it leads to incorrectly data capture.

After logging in on the device FieldMetrix checks to see whether there is a mismatch between the device and server UTC times.
If there is a mismatch of more than 10 minutes you will see a screen like this:

Device vs Server UTC time mismatch


Navigate Home Screen >> Settings >> Clock and Alarms

 Home Screen to Settings Settings to System
System to Regional  


Correct the Time and Save
 Home Screen to Settings Settings to System


Article ID: 11, Created On: 10/5/2011, Modified: 10/10/2011